Position Overview

• Answering incoming calls, directing calls to appropriate staff.
• Greet patients and assist them in use of electronic sign-in pad
• Update patient records, verify referrals & patient insurance information.
• Obtain referrals when required
• Check out patient and schedule follow up appointment
• Call patients to reschedule appointments
• Complete daily administrative tasks such as faxing, mailing appointment reminders, respond to patient messages

Minimum Requirements:

• High School Diploma
• 1-2 years of front desk experience in a medical practice preferred or one year of customer service experience required
• Be a fast learner, professional, organized, have good verbal communication skills, and have the ability to multitask in a fast-paced environment. Knowledge of reception tasks, clinic policies, and patient paperwork
• Basic computer skills in a Windows environment
• Excellent customer service skills demonstrated in a prior position

Along with a team-oriented work environment, we offer competitive salaries and benefits; including duties.

Job Type: Full-time

Pay: $18.00 - $19.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Ability to Relocate:

• Richmond, VA 23233: Relocate before starting work (Required)

Work Location: In person